2025
Patrol booking
Patrol is Protector’s sister app: it books an off-duty or recently retired police officer to park a marked patrol car outside someone’s home. The booking asks where, confirms the address on a map, and sets when the car arrives and leaves, with the price on the same screen. I designed the booking flow and the App Store screens.
- Role
- I designed the booking flow and the App Store screens.
- Outcome
- A home patrol is booked from an address and a time window, with the account created last.
- Product
- Patrol
- Industry
- Private Security
- Year
- 2025
- Link
- protector.so
A patrol car outside the house
- Booking takes an address and a time window, and the account comes last.
Where, then when
- The flow starts by asking whether someone lives in the Los Angeles area, then which neighborhood. Areas Patrol doesn’t cover yet get a waitlist.
- The address is confirmed on a map, and the car appears parked outside it while people pick when it arrives and leaves.
- The hourly rate and total sit above the button. Creating an account is the last step, not the first.
Who’s parked outside
- Each officer’s profile shows their department, license number, and years of service before anyone books.
A patrol for the whole street
- Neighbors can also fund a patrol together. Each street shows what it has raised toward a monthly goal, and who has chipped in.
- Contributions can be one-off or monthly. Every tier unlocks more coverage, from one patrol car up to drones and robotics.
- Once a patrol is on, the map shows the car on its route and a notification says which officer is on shift and until when.
The service behind the app
- The cars are marked and parked where people can see them, and every one carries a medical kit.
- The app is how a homeowner sees where the car is and messages the officer on duty.